An Analysis of Employees’ Competence at Class I TPI Immigration Office In Bengkulu

Abstract

This study aims to determine the competence of employees of Class I TPI Immigration Office Bengkulu. This research method uses a qualitative approach which is presented descriptively. The informants of this research amounted to 5 people. Data collection methods through observation, interviews and documentation. Based on the results of research and discussion using the theory of Spencer and Spencer in Sinurat (2021: 54) there are five indicators used. From the results of the study it can be concluded that the competence of employees at the Bengkulu Class I TPI Immigration office has been sufficiently implemented, this can be seen from the research results, namely: (1) Motives (motives) Encouragement in the form of appreciation, professional approach, employee position development, always open to every input from fellow employees, included in activities that can foster competence for employees, namely by participating in technical guidance, training, and training for employees. The achievements are related to functional training, pre-service training, and technical training. (2) Traits (traits) Employees of Class I TPI Immigration Office Bengkulu  have good character, the concept of work assessment includes employee-oriented in carrying out work with a friendly, dexterous, and accountable attitude, harmonious leadership style, respect for employee backgrounds, helpfulness, loyalty to the values of Pancasila and the 1945 Constitution. (3) Concept (self-concept): Immigration office employees have a good attitude, namely by doing their duties well, being disciplined and responsible for the tasks assigned. And employees are confident in the potential of each employee without limiting their abilities. (4) Knowledge: the level of education of employees at Class I TPI Immigration Office Bengkulu, namely: diploma, bachelor's and master's degrees and there are also high school students in accordance with the field of work (5) Skill: the skills of employees at Class I TPI Immigration Office Bengkulu can be implemented by means of training or training. The training and training in general are: financial management, computer skills. While specifically as follows: Human rights training, socialization of intellectual property, Indonesian Immigration education training, leadership training level 4 (four), immigration technical education, international cooperation, training seminars such as immigration inspection, PPS investigation, competency training for type C PPK MOOC model, eazy passport, Visa granting policy, residence permit services and certified State PPK (PNT). So the training/training at Class I TPI Immigration Office Bengkulu has been carried out properly and has increased the competence of employees at the office.