Lumentut FG, Palandeng ID. Analysis of the Influence of Customer Focus, Continuous Improvement, and Quality Obsession on Managerial Performance in PT. Tiki Jalur Nugraha Ekakurir Manado Main Branch. IJHCIM [Internet]. 2024 May 14 [cited 2025 May 14];1(2):212-28. Available from: https://pubjournals.com/ijhcim/article/view/53