LUMENTUT, Faldy G.; PALANDENG, Indrie Debbie. Analysis of the Influence of Customer Focus, Continuous Improvement, and Quality Obsession on Managerial Performance in PT. Tiki Jalur Nugraha Ekakurir Manado Main Branch. International Journal of Human Capital and Innovative Management, [S. l.], v. 1, n. 2, p. 212–228, 2024. Disponível em: https://pubjournals.com/ijhcim/article/view/53. Acesso em: 21 mar. 2025.