The Influence of Education, Work Motivation, Training on Turnover Intention Mediated by Organizational Commitment (Case Study at Hermina Hospital Manado)


  • Valentin Febrita Master of Management Study Program, Faculty of Economics and Business Sam Ratulangi University, Indonesia
  • Olive S. Nelwan Master of Management Study Program, Faculty of Economics and Business Sam Ratulangi University, Indonesia
  • Imelda W. J. Ogi Master of Management Study Program, Faculty of Economics and Business Sam Ratulangi University, Indonesia


Education, Work Motivation, Training, Organizational Commitment, Turnover Inten-tion


Turnover intention is one of the issues that different hospitals face, because the information that surfaces when employees leave is so varied, it can be challenging to decide which aspects will be the subject of the assessment. This study attempts to ascertain the degree to which organizational commitment acts as a mediating factor between employee turnover intention and education, work motivation, and training. With a sample size of 129 and research variables in the form of education (X1), work motivation (X2), training (X3), organizational commitment (Z), and turnover intention (Y), the study's subjects were permanent employees of Hermina Manado Hospital. The SmarPLS SEM 4 application is utilized in conjunction with a quantitative, descriptive, and path analysis approach as part of the data analysis technique. The study's findings show that work motivation has a significant positive impact on both turnover intention and organizational commitment, education has a significant positive impact on both, training has a significant positive impact on organizational commitment but not on turnover intention, and organizational commitment has a significant negative impact on turnover intention. Additionally, education, work motivation, and training have no significant positive effects on turnover intention that are mediated by organizational commitment. In conclusion, organizational commitment and turnover intention are influenced by education, work motivation, and training; however, organizational commitment does not play a mediating role


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How to Cite

Valentin Febrita, Nelwan, O. S., & Imelda W. J. Ogi. (2024). The Influence of Education, Work Motivation, Training on Turnover Intention Mediated by Organizational Commitment (Case Study at Hermina Hospital Manado). International Journal of Human Capital and Innovative Management, 1(2), 32–47. Retrieved from




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